Where AI can actually change the operating model

Apply to Attend

Black and Blue , Toronto

November 3, 2026

AI is moving deeper into how financial institutions make decisions, serve customers, manage risk, and run operations. The decisions now are where it can materially change the operating model, what it needs from the enterprise to work, and how to maintain control as its role expands.

Join senior leaders across Canadian banking, insurance, wealth, payments, and financial services for a private discussion on putting AI to work inside complex, regulated enterprises.

Bring a decision, challenge, or priority you are working through and compare approaches with peers navigating many of the same questions.

‍

We’ll explore:

• Where can AI and agents materially change decisions, workflows, and operating economics?

• What data, context, architecture, and institutional knowledge does AI need to operate effectively?

• How can institutions introduce AI within existing technology estates without waiting for wholesale modernization?

• How should governance, accountability, and human oversight evolve as AI assumes a greater role?

‍

A candid executive discussion about thedecisions behind AI at scale.

No panels. No long presentations. A focused peer exchange over dinner.

‍

Discussion led by :

Eric Pilkington - Group Chief Executive and General Manager, UST Evolve

Rich Ward, UST Insurance Industry Expert bringing enterprise AI and industry perspectives to the technology, operating-model, and governance decisions facing financial institutions.

‍

UST insights:

The New Operating Model for Insurance: How Leading Carriers Are Rebuilding for 2026 and Beyond‍

Competitive advantage is shifting from better AI to intelligent operations at scale. Five imperatives will define the leaders.

Explore now ->

‍

Frontier models, measured in operating numbers

UST’s Anthropic-powered agentic knowledge platform cut answer times from days to seconds, reduced SME escalations by 80%, and improved compliance by 90%.

‍Explore now->

‍

AI in insurance requires decision-grade data

Insurers scale AI through decision-grade data that connects workflows, builds trust, strengthens governance, and delivers measurable outcomes.

Explore now ->

‍

18:30 pm - 19:00 pm

19:00 pm - 19:30 pm

19:30 pm - 21:15 pm

21:30 pm 22:00 pm

Arrival and Networking

Guests are welcomed and guided into a curated networking environment, designed to foster meaningful interactions. This session encourages ice-breaking and relationship-building before moving into in-depth, collaborative discussions.

Event welcome, introductions, thought leader remarks

Attendees transition to a structured roundtable discussion paired with drinks, promoting thoughtful dialogue around a pre-set agenda. This relaxed setting encourages collaboration, idea exchange, and deeper professional connections.

Three-Course Networking Dinner

The evening continues with a premium three-course meal, offering exceptional cuisine in an elegant atmosphere. This segment enhances networking opportunities while creating a memorable experience that strengthens professional relationships among attendees.

Wrap Up, Q&A, Drinks and Networking

The event concludes with a wrap-up session and Q&A, allowing sponsors and participants to address key takeaways. Followed by drinks and open networking, this final segment ensures actionable next steps and continued engagement in a collaborative environment.

UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30K+ employees in 30+ countries, UST builds for boundless impact—touching billions of lives in the process.

Find Out More

Frequently Asked Questions

What type of event experiences does Connex provide?

Connex Group delivers event experiences, such as In-Person Events, Virtual Roundtables, Webinars, and help you to drive attendees to your own events.

Who attends Connex Group event experiences?

Global senior decision makers from leading industry brands attend our event experiences. Between 2021 to May 2026, 4,473 senior executives attended our event experiences. If you are interested in attending a Connex event experience contact us.

How can I participate in a Connex Group event experience?

There are a couple of ways you can participate in a Connex event experience; as a partner or as an attendee. Whichever you are interested in, do get in touch.

Can I sponsor a Connex Group event experience?

Yes! We partner with leading brands all across the globe – for partnership opportunities please get in touch.

Does Connex Group offer customized event experiences?

Yes we do. For customized event experiences, or to find out more on what we can offer, please get in touch with your requirements.

Don’t take our word for it — Hear from real customers

"The team at Connex Group has been a great partner, they've helped drive quality engagement with what's been traditionally a hard group to reach. While other firms in this space often feel transactional in nature, the Connex Group team is committed to building long-term relationships, is open to feedback, and consistently delivers a solid ROI."

Bryanne Baye
Senior Director, Field & Channel Marketing

"Connex is our secret weapon for meeting the world's top executives. Their events redefine excellence, consistentlydelivering exceptional results. We're not just choosing an events company;we're choosing the future of our business."

Shabnam Jahan
Sr. Enterprise Account Based Marketing Manager

Connex hosts one of the few events where the signal beats the noise. The room was intentionally small, the titles were right, and the conversations were candid. We left with clear next steps and real net new relationships, not just business cards.”

Divya Handa
‍Senior Director Marketing - International

“THANK YOU” to you and your team for delivering an outstanding event! I would like tohighlight the quality of the entire process, of communication and of the way you represented Temenos/ AWS and Capgemini in front of our prospects. Lookingforward to continuing the collaboration!"

Cristina Minculete
Senior Marketing Manager

“We’ve been working with Connex for 1year and they have exceeded our expectations in every way. If you are preparedto listen to their advice they will get your brand in front of customers, ittake years to meet through traditional channels. Highly Recommended."

Amy Rios
Field & Event Marketing Manager